Steps to Share Logs for Debugging:

Step 1:  Open the ShipOff app > Open any rule > Scroll down to bottom

Locate the “Share function logs” card.

Step 2: Click “Share logs”

Step 3:  Confirm in the pop-up.

Next Steps:

• Our team will review the logs to diagnose the issue.

Need Help? Contact support with the reference “Rule Checkout Error” for faster assistance.