facebook_pixelimg

Welcome to Our Help Desk.

You will get all the detailed information for your queries related to our Shopify apps.

INSTALL NOW

Discount applied on cart page but not on checkout

Eye icon241 Views Watch iconJune 06, 2021

If you have some other apps in your store which is working with the draft order API FOR ex. Other discount Apps or product options Apps.
Might be the chances that the discount is applied on the cart page but on checkout.

Try with this prefilled setting. You have to update All In One Automatic Discounts settings.

Under the Settings, there is a Discount Settings tab.

Here you have two options
1) Draft orders for customers to apply discounts
2) Use a pre-filled discount code at checkout to apply discount

By default app works with the “Draft orders for customers to apply discounts”
BUT
If you have some other apps in your store working with the draft order API, then All In One Automatic Discount applies a discount on the cart page but not on checkout.
In this case, You have to choose “Use a pre-filled discount code at checkout to apply discount”.

Click Here to see what is the difference between these two options.

NOTE: If the product options app forcefully switches to the draft order checkout, then the pre-filled option is also not working. The pre-filled option only works with default Shopify checkout.

NOTE: After switching, this option just makes sure you test the app on your browser incognito window or private window.

NOTE: Even after update this settings you are facing the same issue then you have to connect with our expert to debug it. Here the other application might conflict with AIOD and that is the reason the discount is apply on the cart page but not on checkout.